Delivery and Returns Information

About Us

Who We Are

Dyson Vacuum Spares is a UK based, family owned business which has been providing appliance spares worldwide since 2010.

Address: Dyson Vacuum Spares, 88 Rymond Road, Birmingham, B34 6BS, UK.

Huge Selection

We stock genuine and high quality, cost saving pattern alternative Dyson spares giving you high quality items with a fraction of the cost. Our vast range of spare parts will enable you to get your Vacuum Cleaner back to working order in no time.

Competitive Prices

Our tremendous buying power enables us to pass on savings to our valued customers.

Quick Ordering

You can order online or call our Specialist team today for free at (International Callers) +44800 955 0495, (UK Callers) 0800 955 0495 for a fast professional service. We also have a livechat service on our website.

Fast Service

We process all orders before 3pm the same day and use Royal Mail, Hermes, and Parcelforce. Orders are normally delivered between 1-3 working days. Next day delivery is an option at checkout at an extra cost.

Guarantee

Parts we sell carry a 12 month warranty against faulty materials or workmanship. In the unlikely event of component failure please contact our technical department by e-mail to contact@dysonvacuumspares.co.uk to confirm the fault and if appropriate arrange the return of the faulty item(s) for testing and repair/replacement or refund. You are responsible for the return postage costs & the safe return of the goods. 12 months warranty does not include belts, filters or cleaning products such as Dyzolv spot cleaner and Zorb carpet cleaner

Customer Service

Dyson Vacuum Spares is a customer orientated company. We will always be glad to assist our customers in anyway. You may call one of our service representatives on freephone 0800 955 0495, 24 Hours, 365 days a year. You can email us on: contact@dysonvacuumspares.co.uk and we normally respond within an hour. You can also livechat with one of our representatives on our website.

Worldwide Shipping

Postage/packaging is calculated on weight/size of each item, simply use our shipping estimate tool when you go to checkout to see cost of shipping. Shipping to europe will take 5-15 working day's and all other countries 10-25 working day's (sometimes delay's are possible).